Scarinex™ - Frequently Asked Questions:
To help alleviate any concerns or answer any questions you may have regarding Scarinex™, we have compiled a list of frequently asked questions below. This will assist you in your decision to purchase our product and start your journey towards better health and improved well-being.
What makes Scarinex more effective than other scar removal products?
Most scar removers combine a silicone base with other ingredients, which can dilute the effectiveness of the product. This creates a cheaper solution and a less effective product. Others use a cumbersome sheet of silicone which can be uncomfortable and messy to use. Some products neglect to include a silicone base at all, which is the most common treatment to treat scars by doctors and plastic surgeons alike.
Only Scarinex uses a 100% medical grade silicone formula that combines 5 different high quality silicones. In addition, Scarinex provides a free skin rejuvenating solution that works in conjunction with Scarinex's Scar Gel. This has enabled us to continue to offer a 100% silicone base solution wihout dilution and still offer a highly effective skin rejuvenator giving the nutrients your skin needs to fade the scars. By combining the products, Scarinex has been able to create a superior scar removal system that works faster and is more effective than any other product on the market.
How long should I use Scarinex?
Scarinex should be used for a minimum of 3-4 months. If you notice results then you should continue using it. The length of time will depend on a number of factors - size, age, color, and depth or the scar.
What is the difference between Scarinex Scar Gel & Skin Rejuvenator?
Scarinex Scar Gel is a 100% medical grade silicone formula that combines 5 different high quality silicones to create a completely invisible barrier that helps reduce the redness, swelling and pain that come from scarring. It also traps in the moisture and helps the scar heal quicker.
Scarinex Skin Rejuvenator works to give your skin the nutrients it needs to fade the scars. In addition, the skin rejuvenator contains a unique proprietary blend of ingredients formulated to help with cell and tissue regeneration while fading the scar.
How large is the bottle of Scarinex and how long will it last?
Scarinex comes in a 1 oz bottle. It may take a short time or a few months for the scar to clear, depending on how old the scar is, and how severe it is. How long one bottle will last depends on how many scars and how large an area you have to cover.
How and when should I use Scarinex Scar Gel & Skin Rejuvenator?
We recommend using the Scar Gel three to fours times a day and the Skin Rejuvenator twice a day, in the morning and at night before bed, massaging them into the skin using a circular motion. Alternatively, gently rub the Skin Rejuvenator into the affected area. When it has all been rubbed in, massage in the Scar Gel directly after. This should be done 3 to 4 times a day keeping the area moist. The amount of product you need to use will depend on the size of the scar you wish to cover.
Is Scarinex safe to use?
Yes, Scarinex is made of the highest quality ingredients proven safe to use and will not damage your skin. Scarinex can be used on adults or children and should only be used externally.
Can Scarinex be used on any type of scars?
Yes, Scarinex was formulated to be used on all types of scars.
Why is Scarinex not available in stores?
We have chosen to make this available exclusively online so that we are able to reach more people and maintain control of the distribution and customer service. We want to be hands on with our customers if there's a problem, and we lose that personal touch when sold in stores.
What are the ingredients of Scarinex?
The ingredients in Scarinex can be found on the website on the page How It Works. You can click there to go to that page and read more about each of the quality natural herbal ingredients.
Can I use Scarinex with my prescription medications?
Scarinex has been formulated using only the purest natural ingredients. For the most part, there is no interference with most medications. But if you have any concerns, we always recommend you consult with your doctor.
If it does not work for me and I want to return it, what do I do?
No problem, there is a 60 day money back guarantee. We ask that you call customer service at 
to get your return authorization number. And, if you do decide to return the bottles, you must return all of the bottles, so do not throw any of them away. Please do not ship products to us after the 60 day period has expired. If you send only a portion of the bottles back, you will receive a partial refund.
Questions about Shipping Scarinex:
How soon will my order arrive?
If you choose regular shipping, Scarinex is shipped by US Postal Service Priority Mail. If you place your order before 10:00am EST it will be shipped out on the day it is ordered. If you place your order after 10:00am EST, it will be sent out the next morning. It should arrive within 3 to 5 business days. All orders received after 10:00am on Friday or on the weekend will be shipped out promptly Monday morning.
We also offer FedEx 2 day delivery, as well as next day shipping. FedEx shipments will be sent out the same day, if the order is received by 10:00am EST.International requests should be sent to suppor[email protected] for information about costs and time of shipping.
What kind of Package will it arrive in?
We always ship discreetly to protect the privacy of our customer. Scarinex is shipped in plain packaging with no information on the outside that identifies the product purchased.
How secure is it to order Scarinex online?
Very secure. we use the strongest data encryption Secure Sockets Layer (SSL) technology available. SSL technology is the industry standard for encryption, and ensures a secure transaction environment for commerce on the Internet.
Do you ship to Canada?
Yes, we have many customers in Canada; it just takes longer to get there, about 2 to 3 weeks for regular mail. If you order it using Express Mail, it will take 5 to 10 days.
Do you ship internationally?
Yes, we can ship to any country, just select international shipping. If you have any question on shipping please write to [email protected] .
